Step 1 of every repair

Start your drone repair request.

This form is how every repair begins. Tell us which drone you have and what is wrong, then choose whether you will drop it off or ship it in. It takes about two minutes.

We email you to confirm, run a $50 diagnostic, and send an estimate. Nothing is repaired until you approve it.

Fields marked * are required.

About you

Full name

Phone (optional)

Your device

Device type

Model

For example Mavic 3 or Mini 4 Pro.

Serial number (optional)

Found on the drone body or in the DJI app. Skip it if you can't find it.

What's wrong?

Main problem

Describe what happened

What happened, when it started, and any error messages or lights you saw.

What are you including? (optional)

Controller, batteries, cases.

Getting it to us

I'll drop it offMesa, Mon-Fri, 12-6 PMI'll ship it inShipping steps come after you submit